We in Britain are regularly regaled with the claim that every next new thing is going to be ‘world class’. Methinks the country doth protest too much: anywhere that needs to bang on like this with such tedious regularity deep down knows that it is way off the mark. But it’s cheaper and easier to slap the ‘W-C’ label on something than actually do anything about it. But too often, that abbreviation really does have a better meaning.
Case in question is the new Swiss-made trains shortly to be delivered for my local Greater Anglia rail service. (Non rail-enthusiasts bear with me here – there is a wider point coming…) Knowing Swiss Railways inside out, I leapt with anticipation when the announcement was made a couple of years ago that Anglia would be the first British franchise to be buying Swiss in a big way.
Now I generally have a favourable view of Greater Anglia as being one of the more enlightened franchisees – probably something to do with their in reality being Dutch. And it is true that excellent cycle facilities now abound at stations all over their network.
But an article in the industry-journal Modern Railways suggests that once again, the new trains represent a missed opportunity. The first train is due in the U.K. about now, and I await visual confirmation that we do have proper Swiss build-quality.
But the insides are as dull as every other British train. Anglia claims to have focus-group tested the designs – but as the MR article points out, people can only compare against what they know. And in the case of British trains, that is not a great start.
Comments from the manufacturer also sound underwhelmed with the end result – but they pointed out that they only deliver what the customer asks for. How Swiss. But that lays the blame for this lost opportunity firmly back at the British end of the contract.
It is of course true that British trains are smaller than continental ones, and that does create real problems – but why does Britain have seat-specifications (supposedly in the name of safety – read litigation) far in excess of what the EU requires – and which rule out most of the better seating in use elsewhere? It leaves us with ultra-high backs which render the interior claustrophobic, while fire standards mean that almost no padding can be provided – hence recent widespread complaints about how hard the seats are in new trains. It is most definitely NOT that pesky EU spoiling our chance to have good old British rubbish here.
The real problem is that those who specifiy British train design are more concerned with maximising capacity (hence revenue) and minimising repair costs. It is also the case that many who profess to be impressed quite possibly haven’t seen the alternatives available in other countries. And yet the country persists with the ridiculous nonsense about world-class everything. It kids no-one with a slightly wider perspective.
While train design might hardly seem to be a world-stopping issue, this matter serves to illustrate some wider issues:
1) Poverty of expectation in this country is alive and well and expressed in things as everyday as trains. It is partly because so few experience what happens elsewhere.
2) Short-term, profit-driven so-called public services will only ever deliver bargain-basement quality because of the need to make a quick return.
3) ‘World-class’ actually means precisely the opposite. It is an excuse for having to think genuinely hard about getting something right.
4) This country never learns. And that includes the fact that in many cases, standards really are higher on the continent. I expect that these trains really will represent an improvement on what went before – but that is more an indictment of the past, rather than much to crow about. We are still a good way off the best.
Never mind, soon with our World-Class Brexit we will officially soon be officially rid of those pesky continentals and their ludicrous ideas – and we can carry on doing World-Class mediocre to our hearts’ content.